Which of the following statements about staff qualifications and training is true?

Staff qualifications and training within the Agency for Persons with Disabilities – Zero Tolerance (APD-ZT) framework are critical for ensuring that all personnel are equipped to meet the diverse needs of individuals receiving services. The statement regarding training varying depending on the role and responsibilities accurately reflects this principle.

Different positions within the agency carry specific duties that necessitate tailored training to ensure effectiveness in those roles. For instance, direct support staff may require training focused on interacting with individuals with disabilities, while administrative personnel may need training more centered on compliance and policy adherence. This approach ensures that each staff member is well-prepared to perform their specific functions and deliver quality support to the individuals they serve.

In contrast, the other statements do not align with the requirements set forth by the agency. Not all staff members are required to have a master's degree; the necessary qualifications depend on the specific position and duties. Furthermore, training is not limited to management positions, as all staff must engage in ongoing professional development to maintain a well-informed workforce. Lastly, training should not be restricted to the final year of employment, as continuous training throughout a staff member’s career is essential for maintaining high standards of care and service delivery.